FAQ & Help

//FAQ & Help
FAQ & Help 2016-11-18T21:31:04+00:00

A feature you’re not sure about, a doubt, a question: our FAQ is accessible 24/7 !

Very comprehensive including for WinEUR Payroll, it will allow you to quickly find the answer to your question without going through Customer Service.

The WinEUR Payroll FAQ deals with over 25 themes, including installation and updates, 13th salary, insurance, payslips, end of year, …

Our Customer Support is based in Geneva and is accessible to all our clients with a GOLD or GRANIT maintenance contract, by phone or email. Our technicians are experts and will answer your question and, if need be, transfer your query to the Development department so that you get feedback as soon as possible.

Hotline open from Monday to Friday, at +41 22 309 39 77, from 8:30 to 12 and 1:30 to 5 (from July 1st to August 30th, 9 to 12 and 2 to 5).

Helpdesk